Terms and Conditions of Sale
Last Updated: July 19, 2026
These Terms and Conditions of Sale ("Terms") govern the purchase of products from Veylah through https://veylah.com. By placing an order, you agree to these Terms.
1. Seller Information
Brand Name: Veylah
Website: https://veylah.com
Email: support@veylah.com
2. Products
Veylah offers skincare and beauty products through its online store. Product images are provided for illustrative purposes. Actual packaging or appearance may vary slightly due to manufacturing updates or screen settings.
3. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to place an order.
4. Orders
All orders are subject to acceptance and product availability.
After your order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. Veylah reserves the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or stock availability.
5. Prices
All prices displayed on the website are shown in the applicable currency and include or exclude taxes as indicated during checkout.
Veylah reserves the right to change prices at any time without prior notice. However, the price confirmed at checkout will apply to your order.
6. Payment
We accept the payment methods displayed during checkout.
Orders will only be processed after successful payment authorization.
7. Shipping
Shipping destinations, delivery times, and shipping fees are described in our Shipping Policy.
Estimated delivery times are provided for convenience only and are not guaranteed.
Veylah is not responsible for delays caused by customs authorities, carriers, weather conditions, or other circumstances beyond our reasonable control.
8. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Products must meet the return eligibility requirements stated in that policy.
Refunds are issued using the original payment method unless otherwise required by law.
9. Product Use
Products should only be used according to the instructions provided.
Customers should perform a patch test before first use.
Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.
Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Veylah shall not be liable for indirect, incidental, consequential, or special damages arising from the purchase or use of our products.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer protection laws.
11. Intellectual Property
All website content, including text, graphics, logos, images, videos, trademarks, and product descriptions, is owned by or licensed to Veylah.
No content may be copied, reproduced, or used without prior written permission.
12. Privacy
Your personal information is processed in accordance with our Privacy Policy.
13. Force Majeure
Veylah shall not be responsible for delays or failure to perform obligations caused by events beyond its reasonable control, including natural disasters, strikes, transportation disruptions, pandemics, cyberattacks, or government actions.
14. Governing Law
These Terms shall be governed by the laws applicable in the country where Veylah is legally established, except where mandatory consumer protection laws require otherwise.
15. Changes to These Terms
Veylah reserves the right to update these Terms at any time.
Any changes become effective immediately upon publication on this website unless otherwise stated.
16. Contact
For any questions regarding these Terms and Conditions of Sale, please contact:
Email: support@veylah.com
Website: https://veylah.com